Our fees are less than the Australian Psychological Society’s recommended fee schedule. A standard 50 minute consultation will usually have an out of pocket expense of $80 with a GP referral, however, you can discuss the fees and rebates with us when you make your appointment.

You do not need to have a referral in order to make an appointment or if you are claiming via your private health extras fund.

However, in order to receive a rebate for the majority of your session fees through Medicare, you must have a valid referral (called a Mental Health Care Plan) from a GP, psychiatrist or a paediatrician. When you visit your doctor you will need to have our name, address, and fax number on hand so your doctor can make out the referral. If you do not have a regular GP, we can refer you to a GP within our network.

Medicare rebate psychologist

The following terms apply to fees at this practice:

  1. Medicare card holders with a Mental Health Care Plan are entitled to a rebate of the majority of the fee for up to 10 sessions per calendar year. The fee is $205 and the rebate is $124.50, making a gap of $80.50
  2. Late appointments (after 4pm) attract a $15 premium.
  3. Session costs can also be offset against Private Health Extras Cover and rebates vary according to your level of cover. We work with all private health funds.
  4. If you are covered by TAC & Victims of Crime there is generally no out of pocket cost.
  5. Clients with other medical conditions may be eligible for a further 5 sessions at the end of the 10 initial sessions under the Chronic Disease Management Scheme with Medicare.
  6. Dr Ben Buchanan’s fees are $15 more than the fees stated above ($220 standard, $235 for late appointments).

Health insurance psychologistCancellation Policy

We require 48 hours notice to reschedule or cancel a session without occurring any fees. This policy is in place to allow us to offer the allocated time to another client who may be on a cancellation or waiting list for an appointment. In the event that less that 48 hours notice is given to cancel an appointment or a scheduled appointment is not attended, the consultation fee may be charged unless there are extenuating circumstances. Medicare does not cover cancelled appointments.

A late cancelled appointment is a loss to three people:

  • The client who is delaying their therapy progress
  • Another client who has been sitting on the waiting list to see the psychologist urgently
  • The psychologist who spent the morning preparing for the session